1. Digital products, instant delivery
Notes sold in the DAN&P app are digital products. Access is given in your account immediately after the payment is confirmed, so an order cannot be cancelled once the payment is complete.
2. When we refund
Because the content is delivered instantly and cannot be returned, purchases are generally non-refundable. We will refund, or give you the access you paid for, in these cases:
- Duplicate payment: you were charged more than once for the same note.
- Payment deducted but note not unlocked: we could not give you access even after you contacted us.
- Content not available: the note you bought could not be opened or was removed, and we could not fix it.
3. How to request a refund
Email us within 7 days of the payment at info@manmaujijivatma.co.in or call +91 95495 70185 with:
- the name and email you registered with,
- the name of the note,
- the Razorpay payment ID (see Profile → My Purchases in the app), and
- a short description of the problem.
4. How refunds are processed
We review requests within 3 working days. Approved refunds are sent back to the original payment method through Razorpay and usually reach you within 5 to 7 working days, depending on your bank or payment provider.
5. Not eligible
- Change of mind after the note has been unlocked.
- Accounts suspended or blocked for breaking the Terms & Conditions (for example sharing or copying content).
6. Contact us
Manmauji Jivatma Pvt Ltd.
Solan, Himachal Pradesh, India
Email: info@manmaujijivatma.co.in
Phone: +91 95495 70185
Solan, Himachal Pradesh, India
Email: info@manmaujijivatma.co.in
Phone: +91 95495 70185
